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The New Metric - How Law Firms Use Mediation Advocacy for a Competitive Advantage
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The New Metric - How Law Firms Use Mediation Advocacy for a Competitive AdvantageDavid W. Henry
J. Jeffrey DeeryHow do litigators and other attorneys improve client relationships and maintain profitability during the pandemic?
Most in-house counsel or litigation managers cite counsel’s responsiveness, the timeliness of reporting, and the efficiency of resolution as their key factors for choosing law firms. Against this backdrop, it makes little sense for law firms to market legal services by stressing only their trial skills, which are rarely used, and which are not the articulated benchmark for clients.
Learn what is required of law firms to retain their clients and increase profitability in a resolution-based culture.
Hear how law firms can become superlative mediation advocates and how that core competency translates into attracting, retaining, and strengthening institutional client relationships.
Understand how sharing your own vulnerability leads to a more trusting client relationship. This seminar explains how non-monetary benefits can tilt the scales in favor of a mediated resolution. Learn how to graduate from advocate to problem solver and improve your bottom line.
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